Clinic Services

I have been coming to the clinic for a number of years now and I am always struck by the quiet professionalism and courtesy of all there.

Nuff said really!

Best wishes
Roger

Hi there
I just wanted to send through a message to acknowledge in writing just how impressed my family have been with the service provided by your clinic to my mum.
Having been in contact mostly with both Vicki and Lyndsey we are so grateful for the guidance and assistance, and the fact that your service always comes with a smile. You are all so professional and have met our needs at every turn.
At each contact we have been given the help we need which has made things so much easier for our wee mum who, at 80 years of age, just needed a little bit more support which has always, always been provided at the clinic.
With gratitude

Please pass on my thanks to Ellie, Gerry, and Liz for the care and professionalism they extended to me during my recent appointments at your Subiaco facility.

I received the best of care. All aspects of my hearing issues were clearly explained, as were treatment options and potential outcomes. I always felt was in the hands of people who knew what they were doing. Importantly, I felt I was being treated as a human being rather than a name and number on a piece of paper.

I am most grateful.

Regards, Robert Maumill.

I could not be more impressed with Kayla’s professional and friendly attitue, fabulous serivce.  Many thanks

Hi Maddie, I just wanted to say a big thank you for helping my mum choose her new hearing aids. You were so friendly and helpful, and mum said you are so professional and always make her feel comfortable to ask any questions. Thank you so much!

“Great team, who really look after their patients.  I found them to be very knowledgeable and helpful and courteous.  I have recommended them to my next door neighbour who then had hearing aids dispense and is also very happy.”

“Extremely helpful.  Very happy with their assistance in helping to check my sons hearing.  Although they could not find any issues with his hearing they were able to provide me with a lot of information on what to do next”

“I want to tell you what a great clinic you have in Rose St Bunbury ! The staff are AMAZING and so helpful! A fantastic receptionist in Jacinta who was so very helpful when I got lost and looked up maps to guide me and then because I was late (after getting lost) Jacinta and Jim(the audiologist )worked some magic and I was still able to have my appointment!I can’t praise the two of them enough.They were just so kind,helpful and caring and Ijust had to see that they are recognised! Also Jim suggested a way to help my hearing and it is working!!  Many thanks to you all for having great staff.”

“I wish to express my thanks and appreciation for the excellent care and attention received recently from Daniel and Amy of the Midland Clinic.  Due to problems experienced recently with my Unitron aids, I was delighted that an improved model was available and subsequently, these were fitted by Daniel this week.  Daniel’s expertise, care and prompt attention is very much appreciated as I had been unable to achieve sustained benefit from the original Unitron aids for some weeks.  I wish to give special thanks to Amy, for the caring and efficient manner in which she handled my concerns both by phone and from her desk in Midland.   Amy has a rare warmth and understanding which is especially appreciated at a time of anxiety and uncertainty.”

“Hello Vicki, it was my pleasure. Any time I come to you I have a coffee. It isn’t a problem to ask for two. You are always busy and I appreciate all the delightful help that you have extended to me. I hope your day isn’t too taxing. Your smile as people come through the door is the gift that you give to others. Thank you for creating such a warm atmosphere. You and Lindsay do an amazing job of making people feel welcome.”

“I have today received my replacement aid after losing one. I am so appreciative of the service you give and the courteous manner which you provide. Having been told for years to do something about my hearing, I can honestly say that my only regret is I didn’t listen or did not want to listen but should have because being able to hear again is marvelous. This email is to say thank you for getting me into less trouble with Jan, my wife.”